Introduction
Nubobet takes your privacy very seriously. When you use our platform, certain information is naturally shared with us. This Privacy Policy clearly explains how that information is handled.
This policy applies solely to Nubobet's main website and mobile application. Third-party websites and services are governed by their own respective policies.
We believe every individual should have full control over their own data. That is why Nubobet always seeks clear consent before collecting information and gathers only what is strictly necessary.
What Information We Collect
Nubobet may collect your information through various methods. The different categories of data collected are outlined below:
| Data Type | Examples | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Registration Form |
| Contact Information | Email, mobile number, address | Registration & KYC |
| Financial Information | Payment methods, transaction history | Deposit / Withdrawal |
| Usage Data | Game history, betting patterns | Automatically |
| Technical Information | IP address, browser, and device information | Log Files & Cookies |
We never collect sensitive information (such as religious identity or health data) without your explicit consent. Documents collected for KYC purposes are used solely for identity verification.
How Your Information Is Used
Nubobet uses collected data only for specific, legitimate purposes. The primary reasons your information is used are as follows:
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Providing bonuses, promotions, and personalised offers.
- Providing customer support and resolving complaints.
- Preventing fraud and ensuring platform security.
- To meet legal obligations and comply with regulatory authority directives.
- Conducting analytical research to improve the platform experience.
Data Storage & Security
Nubobet applies industry-standard technical and organisational measures to protect your data. Our security framework includes:
- All data is stored using 256-bit AES encryption.
- All data is transmitted via TLS 1.3 protocol.
- Two-factor authentication (2FA).
- 24/7 security monitoring and intrusion detection system.
- Regular third-party security audits.
- Mandatory privacy training for all staff.
How long data is retained depends on its type and applicable legal requirements. In general, certain data may be kept for up to 5 years after account closure for legal and compliance reasons.
Cookie Policy
The Nubobet website and app use various types of cookies — small data files stored on your device that help improve platform performance.
| Cookie Type | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Yes |
| Performance Cookies | Page load speed analysis | Optional |
| Preference Cookies | Remembering language & settings preferences | Optional |
| Analytics Cookies | Understanding User Behaviour | Optional |
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Your Privacy Rights
Nubobet believes you are the owner of your data. That is why we provide you with the following rights:
Right of Access
You can request to view the personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you can request that your data be deleted.
Right to Restrict Processing
You may request that the use of your data be restricted while an investigation is ongoing.
Data Portability
You can download your data in a structured, portable format.
Right to Object
You have the right to object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact our support team. We aim to respond within 72 hours.
Protection of Minors' Data
If a minor is found to have registered on our platform, their account will be closed immediately and all associated data will be deleted. If you believe your child is using our platform, please contact us right away.
International Data Transfers
Nubobet's servers and data storage are primarily located in Bangladesh and the Asia-Pacific region. In certain cases — particularly when working with international game providers — limited data may be transferred to other countries.
For any international data transfers, Nubobet ensures that the receiving party upholds equivalent privacy protection standards. Standard Contractual Clauses are applied to all such transfers.
Privacy Policy Changes
Nubobet may update this Privacy Policy from time to time. Any changes will be published on this page, and you will be notified in advance of significant changes via your registered email or app notification.
Continued use of the platform after any changes will be considered your acceptance of the revised policy. We recommend visiting this page periodically to stay informed.
Contact & Complaints
For any privacy-related questions, concerns, or requests to exercise your rights, please contact us through the following channels:
- Email: privacy@nubobet-baji.com
- Support Email: support@nubobet-baji.com
- Live Chat: 24/7 live chat support is available directly on the platform.
- Response Time: We aim to respond within 72 hours.
If your complaint remains unresolved and you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant regulatory authority.